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Agency Buying guide

How to evaluate a cold email agency

Questions to ask before hiring a done-for-you cold email agency — deliverability, qualification, writing and reporting.

Outbound agencies vary widely. Some rent software and outsource copy. Others run senior-led work with clear standards. Ask questions that reveal the difference.

Questions worth asking

Red flags

Guaranteed meeting quotas with no ICP discussion, refusal to talk about deliverability, template-only copy, and reporting that counts “interested” as booked.

What good looks like

A written brief you approve, separate domains, human copy, reply handling in your voice, and honest reviews when something is not working. Related: how we compare options · meet the founder.


About the author. Written by the Masi Digital team. Questions: joe@masidigital.co.

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